Support
If you have questions, need help, or would like to report an issue related to any Draxelx app, please contact us. We aim to respond within 24–48 hours.
GymBro AI
- How do I cancel my subscription?
- Subscriptions renew automatically unless canceled at least 24 hours before the current period ends. On iPhone, cancel in Settings → your name → Subscriptions. On Android, cancel in Google Play → Profile → Payments & subscriptions → Subscriptions.
- How do I delete my data?
- Follow the steps on the account deletion page, or email us with the app name and your device type.
Smoov
- What happens to the screenshots I upload?
- Screenshots and message text you choose to submit are sent to Google's Gemini API only to generate the suggestions you asked for. They are not used to train AI models and are deleted automatically within 30 days.
- How do I cancel my subscription?
- Subscriptions renew automatically unless canceled at least 24 hours before the current period ends. On iPhone, cancel in Settings → your name → Subscriptions. On Android, cancel in Google Play → Profile → Payments & subscriptions → Subscriptions.
- How do I delete my data?
- Follow the steps on the account deletion page, or email us with the app name and your device type.
Lumaniq
- How do I cancel my subscription?
- Subscriptions renew automatically unless canceled at least 24 hours before the current period ends. On iPhone, cancel in Settings → your name → Subscriptions.
- How do I delete my data?
- Follow the steps on the account deletion page, or email us with the app name and your device type.